Refund Policy

Refunds are evaluated per case/order in the light of following rules:

  1. In case of service termination: We reserve all rights to terminate our provision of service to clients at any time. In the event of our cancellation, any deposit will be fully refunded. While one the other hand In the event of cancellation on client’s behalf, all deposit payments are non-refundable.
  2. Abuse: The client agrees to work together, deal and behave with the Service Provider in a professional manner. Any kind of repeated pattern of inappropriate, false accusations, harassment, derogatory or threatening speech directed towards the Service Provider, its account managers, staff, and contractors will not be tolerated. The Service Provider has the right to take strict action, legal steps, abiding the law and halt the development process and any related Services right away offering no refund or guarantees to the Client. The Service Provider has zero-tolerance for Clients abusing our Services.
  3. Google Tools, AdWords and Facebook Campaigns Refund Policy: No refunds will be made on “Google AdWords service”, “Google Console”, “Google Analytics”, or “Facebook Advertising” and any related “Monthly Maintenance” and “Reporting” Services. The Service Provider does not offer refund for glitch and Google, Facebook AD policy violations found on the Client’s website – this includes any disapproval, illegibility from Google, Facebook team for the campaigns set up by the Service Provider due to improper format of the Clients website such as Parked Domain, Prohibited Content, Practices, Restricted Content, Editorial or technical violation. The Client understands and agrees that the Service Provider has no control over Client’s website and in order for AD Campaigns to work/function, their web page and websites must comply with Google, Facebook policies
  4. In case of changes made by the client without our prior approval, Service provider should not be held liable for any performance issues, damages, declined online sales, web visitors, online web traffic, pay-per-click traffic, bidding, and any related issues with AdWords or Facebook advertising Services
  5. SEO Performance Refunds: In the case where the Client’s web URL is not found on the first 3 pages of Google, Yahoo or Bing, NO REFUNDS will be made before 3 months because a usual organic optimization takes at least 3 months to show results. Indexing and ranking in search engines are subject to server uptime, server settings, DNS settings, website coding and/or optimized content remaining intact. These inconsistencies can be corrected but will delay indexing and ranking. The Service Provider will evaluate the results thoroughly before issuing any refunds. Seo performance refund is subject to the below condition only:
    - We guarantee your website (domain) will be found in at least first three pages of top search engines like Google, Bing or Yahoo (which combined represent 92% of all search engine traffic) using single or multiple keywords, phrases related to your website content, service(s) or product(s)! Your website will be found in the first three pages of at least one of the above major search engines.