Refunds are evaluated per case/order in the light of following rules:
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In case of service termination: We reserve all rights to terminate our provision of service
to clients at any time. In the event of our cancellation, any deposit will be fully
refunded. While one the other hand In the event of cancellation on client’s behalf, all
deposit payments are non-refundable.
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Abuse: The client agrees to work together, deal and behave with the Service
Provider in a professional manner. Any kind of repeated pattern of inappropriate, false
accusations, harassment, derogatory or threatening speech directed towards the Service
Provider, its account managers, staff, and contractors will not be tolerated. The Service
Provider has the right to take strict action, legal steps, abiding the law and halt the
development process and any related Services right away offering no refund or guarantees to
the Client. The Service Provider has zero-tolerance for Clients abusing our Services.
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Google Tools, AdWords and Facebook Campaigns Refund Policy: No refunds will
be made on “Google AdWords service”, “Google Console”, “Google Analytics”, or “Facebook
Advertising” and any related “Monthly Maintenance” and “Reporting” Services. The Service
Provider does not offer refund for glitch and Google, Facebook AD policy violations found on
the Client’s website – this includes any disapproval, illegibility from Google, Facebook
team for the campaigns set up by the Service Provider due to improper format of the Clients
website such as Parked Domain, Prohibited Content, Practices, Restricted Content, Editorial
or technical violation. The Client understands and agrees that the Service Provider has no
control over Client’s website and in order for AD Campaigns to work/function, their web page
and websites must comply with Google, Facebook policies
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In case of changes made by the client without our prior approval, Service provider should
not be held liable for any performance issues, damages, declined online sales, web visitors,
online web traffic, pay-per-click traffic, bidding, and any related issues with AdWords or
Facebook advertising Services
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SEO Performance Refunds: In the case where the Client’s web URL is not
found on the first 3 pages of Google, Yahoo or Bing, NO REFUNDS will be made before 3 months
because a usual organic optimization takes at least 3 months to show results. Indexing and
ranking in search engines are subject to server uptime, server settings, DNS settings,
website coding and/or optimized content remaining intact. These inconsistencies can be
corrected but will delay indexing and ranking. The Service Provider will evaluate the
results thoroughly before issuing any refunds. Seo performance refund is subject to the
below condition only:
- We guarantee your website (domain) will be found in at least first three pages of top
search engines like Google, Bing or Yahoo (which combined represent 92% of all search engine
traffic) using single or multiple keywords, phrases related to your website content,
service(s) or product(s)! Your website will be found in the first three pages of at least
one of the above major search engines.